To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Under direction of department leadership has responsibility and accountability for facilitating improvements in, evaluating, and reporting on the clinical and operational performance of system-wide patient safety and clinical quality initiatives. Working with management, staff, and clinicians uses performance improvement methodologies to achieve goals. Takes a lead in YNHHS-wide collaboratives to reduce variation and standardize clinical care and operational effectiveness according to best practices. Assists YNHHS hospitals in collecting and reporting relevant patient safety and clinical quality data.
Masters degree and valid RN license or relevant clinical experience strongly preferred. Knowledge of performance improvement in quality and safety is essential.
Three (3) to five (5) years of experience with project management in a healthcare setting. Experience in statistics, analysis and clinical quality is required. Training experience required. Deep content experience and knowledge desired. Solid understanding of improvement methodologies and change management strategies. History of leading successful improvement work.
Certified Professional in Healthcare Quality (CPHQ) by the National Association for Healthcare Quality or willingness to become certified within a designated period of time.
Proven skills in project management. Proven analytic and problem solving skills. Strong computer skills including Excel and PowerPoint. Passion for patient focused quality improvement. Must be patient-oriented team player with flexibility to adapt to evolving priorities. Ability to manage multiple simultaneous projects. Superior written and oral communication skills, including presentations. Committed to the principles of a high reliability organization.