Yale New Haven Health System

  • EPIC NURSE APPLICATION SPECIALIST I

    Job Locations US-CT-Stratford
    Job ID
    67346
    Department
    ITS INPATIENT CLINICALS
    Category
    INFORMATION TECHNOLOGY
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    40
    Work Schedule
    DAYS
    Work Days
    MONDAY - FRIDAY, WEEKENDS IF NEEDED
    Work Hours
    7:30 - 4:00
    Work Shift
    WORK HOURS MAY CHANGE DUE TO GO LIVES OR UPGRADES
    Requisition ID
    2018-20375
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    The Nurse Applications Specialist I functions as the primary support contact and expert for the clinical application. They work under the direction of the Sr. Manager to configure, build, install and support the application. They coordinate all issues that arise during the project for their application area. Responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application functionality is required. Leads effort to analyze and document project requirement for successful system upgrades. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live and stabilization periods. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. They collaboratively work with all departments as necessary in problem solving issues related to the application, communication, documentation, and in the implementation and maintenance of the application. Documents standard operating procedures for area of responsibility. Design, document and executes application testing and training plans.

    EEO/AA/Disability/Veteran

    Responsibilities

    • 1. Application Development
      • 1.1 Supports application development including system analysis, planning and preparation.
    • 2. Teamwork
      • 2.1 Creates and maintains regular status reports to immediate manager
    • 3. Documentation
      • 3.1 Documents and maintains all required system design and build documents and configures system accordingly.
    • 4. Other
      • 4.1 Provides training to other IT staff and user clients as appropriate.

    Qualifications

    EDUCATION

     

    Valid CT Registered Nurse license required.

     

    EXPERIENCE

     

    3 years clinical experience preferred.Prior operational responsibilities for system adoption troubleshooting and workflow validation required. Strong workflow and problem solving skills and Operations Improvement experience required.

     

    SPECIAL SKILLS

     

    Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong organizational, problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required. Must possess a high level of customer service skills and participate as strong, collaborative team player. Working knowledge or experience in Microsoft Office tools and an understanding of computer system capabilities to address process requirements required. Ability to contribute to detailed technical discussions and revise technical documentation. Familiarity and/or certification in Epic is preferred.

     

    PHYSICAL DEMAND

     

    Travel is required to YNHHS facilities

    *CB

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