Associate Degree in Business, Health Administration/Health Services, or related field required or relevant strong customer service/technology/healthcare equivalent experience.
Two (2) or more years experience in a customer service environment preferably in the healthcare industry. Hospital and/or third party experience preferred.
Self directed, well organized and exhibiting excellent interpersonal and team oriented skills with a strong ability to interpret insurance benefits and apply to hospital services. Strong PC skills, keyboarding skills and the capability to navigate various software and spreadsheet systems. Must be able to work under intense pressure with ability to problem solve and multi-task. Capable of balancing appropriate level of intervention and partnering with clinical staff to insure the highest quality of patient care.