To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
The Clinical Integration Program Specialist will support the Vision of Yale New Haven Health System to enhance the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. Quality clinical care defined by the Institute of Medicine is care that is safe, effective, patient-centered, timely, efficient and equitable. The Clinical Integration Program Specialist must be a dynamic individual with a passion for supporting programs aimed at the improvement of quality of health care delivery in the ambulatory setting and across the continuum of care. The Program Specialist will have exemplary organizational skills, strong communication skills and be a strong team player. Within the Department of Clinical Integration, the Program Specialist: Works in collaboration with the Clinical Integration Coordinators with project management for clinical workgroups that are working to reduce variation and standardize clinical care and operational effectiveness according to best practices; Works in collaboration with the Clinical Integration Coordinators in day to day follow up with key stakeholders that are working collaboratively on Population Health initiatives; The Program Specialist will coordinate and prepare program activities for Clinical Integration workgroups as assigned.
Bachelor's Degree in, public health, health administration, health sciences, business or related field strongly preferred with one to two years of experience.
Experience within healthcare preferred. At least one to two years working in a health care setting.
Perfect for the person who is willing to take on a steep learning curve and be exposed to changing health care environment. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; and preparing and maintaining accurate records. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: business telephone etiquette; concepts of grammar and punctuation; and office practices and procedures. Ability to schedule activities, meetings, and/or events; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using standardized methods. Ability to work with a diversity of individuals and/or groups; work with similar types of data; and utilize job-related equipment. Problem solving is required to identify issues and create action plans. Ability to communicate with diverse groups; displaying tact and courtesy; maintaining confidentiality; setting priorities; being attentive to detail; establishing and maintaining effective working relationships; working as part of a team; and working with frequent interruptions. Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and tracking data.
Ability to travel to sites across the health system to assist in clinical integration activities.