Yale New Haven Health System

CLINICAL INTEGRATION PROGRAM SPECIALIST

US-CT-New Haven
Job ID
61590
Department
CLININCAL INTEGRATION
Category
ADMIN/CLERICAL
Position Type
Full Time Benefits Eligible
Scheduled Hours
40
Work Schedule
DAYS
Work Days
MONDAY - FRIDAY
Work Hours
8:30AM - 5:00PM
Work Shift
SOME EARLY MORNINGS AND EVENINGS REQUIRED
Requisition ID
2017-15523

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

The Clinical Integration Program Specialist will support the Vision of Yale New Haven Health System to enhance the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. Quality clinical care defined by the Institute of Medicine is care that is safe, effective, patient-centered, timely, efficient and equitable. The Clinical Integration Program Specialist must be a dynamic individual with a passion for supporting programs aimed at the improvement of quality of health care delivery in the ambulatory setting and across the continuum of care. The Program Specialist will have exemplary organizational skills, strong communication skills and be a strong team player. Within the Department of Clinical Integration, the Program Specialist: Works in collaboration with the Clinical Integration Coordinators with project management for clinical workgroups that are working to reduce variation and standardize clinical care and operational effectiveness according to best practices; Works in collaboration with the Clinical Integration Coordinators in day to day follow up with key stakeholders that are working collaboratively on Population Health initiatives; The Program Specialist will coordinate and prepare program activities for Clinical Integration workgroups as assigned.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Supports provider specific and aggregate data capture, tracking and reporting for the clinical integration panel metrics.
  • 2. Works in collaboration with a multidisciplinary team to ensure the successful execution of projects to improve clinical quality and performance and operational effectiveness.
  • 3. Prepares written abstracts, posters and presentations for the annual YNHHS JAZ Patient Safety and Clinical Quality Conference and the YNHHS Patient Experience Conference.
  • 4. Develops and implements dissemination strategies for information and education regarding Clinical Integration initiatives.
  • 5. Plans the annual Clinical Integration Planning and Education Retreat for
  • 6. Launches webinars, help to facilitate on-site physician practice meetings, and grand-rounds aimed at Clinical Integration
  • 7. Uses established performance improvement methodologies and frameworks to drive projects including, PDSA, LEAN, Six Sigma, PMBOK, CAP/Workout, and others.
  • 8. Develops knowledge and skill that would support growth into a Clinical Integration Coordinator role
  • 9. Monitors a variety of activities on behalf Clinical Integration Workgroups (e.g. project creation/completion.) for the purpose of achieving goals and meeting target dates
  • 10. Facilitates and supports meetings, workshops, and/or trainings for the purpose of providing or receiving information
  • 11. Prepares materials for the purpose of communicating information and/or creating documentation in support of the Clinical Integration Program.
  • 12. Researches a variety of topics (e.g. current best practices, innovative clinical processes, policies, education, codes, etc.) for the purpose of providing information and/or assisting with recommendations and/or addressing a variety of Clinical Integration initiatives.

Qualifications

EDUCATION

 

Bachelor's Degree in, public health, health administration, health sciences, business or related field strongly preferred with one to two years of experience.

 

EXPERIENCE

 

Experience within healthcare preferred. At least one to two years working in a health care setting.

 

SPECIAL SKILLS

 

Perfect for the person who is willing to take on a steep learning curve and be exposed to changing health care environment. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including pertinent software applications; and preparing and maintaining accurate records. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: business telephone etiquette; concepts of grammar and punctuation; and office practices and procedures. Ability to schedule activities, meetings, and/or events; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using standardized methods. Ability to work with a diversity of individuals and/or groups; work with similar types of data; and utilize job-related equipment. Problem solving is required to identify issues and create action plans. Ability to communicate with diverse groups; displaying tact and courtesy; maintaining confidentiality; setting priorities; being attentive to detail; establishing and maintaining effective working relationships; working as part of a team; and working with frequent interruptions. Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and tracking data.

 

PHYSICAL DEMAND

 

Ability to travel to sites across the health system to assist in clinical integration activities.

*CB*

 

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